How to troubleshoot Eas AM security gate failure

Troubleshooting EAS AM security gate (electronic anti-theft system, using AM technology) can be carried out by following the detailed steps below:

Check power and connections:

Make sure the power cord socket of the security gate is not loose or in poor contact.

Check the control panel and its connection cables to ensure that all connections are secure and properly connected.

Check antennas:

Check the receiving and transmitting antennas on the security gate to ensure that they are not physically damaged.

Make sure the antennas are properly installed and the position should meet the manufacturer's recommendations for optimal performance.

Check tags and decoders:

Check the anti-theft tags or tag cards on the goods to ensure that they are not damaged and are in an activated state.

If a tag decoder (Deactivator) is used, ensure that it can correctly decode or deactivate tags.

Check the working mode setting:

Make sure the security gate is set to the correct working mode, such as exit or entrance mode. Different settings will affect the detection behavior of the security door.

Check system alarms and fault indications:

If the security gate is equipped with an alarm system, check the alarm indicator or any fault information displayed on the screen.

Confirm whether there are any alarm indications that can help locate the fault.

Check environmental factors:

Make sure there are no electromagnetic fields or metal obstacles around the security gate that may cause interference.

Make sure the installation location of the security gate will not affect its performance due to environmental factors.

By following this step-by-step inspection and adjustment process, you should be able to troubleshoot most common EAS AM security gate faults and ensure that the system is restored to normal working order, effectively protecting your store's merchandise from theft.