What should I do if the supermarket security gate keeps alarming?

There may be many reasons why the supermarket security gate keeps alarming. Here are some common reasons and solutions:

1. The magnetic stripe tag or security tag is not completely removed

Reason: The goods purchased by the customer may still have unremoved magnetic stripes or security tags. These tags will trigger the alarm of the security gate.

Solution: Check whether the security tags purchased by the customer have not been removed, or ask the customer to return to the checkout counter to remove the tags.

2. Security gate failure

Reason: The security gate itself may have a fault, such as a problem with the sensor or circuit, resulting in a false alarm.

Solution: Check whether the power supply, sensor and circuit of the security gate are working properly. If it cannot be solved, contact a professional maintenance personnel for repair.

3. The security gate sensor is interfered with

Reason: Some devices may interfere with the security gate sensor, resulting in a false alarm.

Solution: Make sure that the customer does not carry any items that may interfere when leaving, and check whether there are other devices operating around the security gate. You can try to turn off the electronic devices near the door to see if there is any improvement.

4. Door sensor needs recalibration

Cause: Sometimes the security gate sensor may need to be recalibrated due to long-term use.

Solution: Try to recalibrate the security gate sensor according to the instructions, or contact a professional to handle it.

5. Security door system settings problem

Cause: Sometimes the security gate system may be set too sensitive, causing slight interference to trigger the alarm.

Solution: Adjust the sensitivity of the security gate to ensure that the alarm is not triggered by normal daily activities.

6. The security tag is incompatible with the system

Cause: The security tags of some products may be incompatible with the security gate system, causing the alarm.

Solution: Make sure the security tags used are compatible with the system. If not, you can replace the tags or contact the supplier to find out about compatibility issues.

7. Expired or damaged tags

Cause: The tags on some products may be damaged or expired, causing the security gate to falsely alarm.

Solution: Check whether the security tags on the products are intact and replace the damaged tags if necessary.

Summary: First, check whether there are security tags on the products that have not been removed. Secondly, eliminate problems with the anti-theft door system itself, such as sensor failure, setting problems, etc.